Emotional Intelligence – how do you assess and develop it?

Why are some people more successful than others?

If you have ever wondered, then a recent Harvard survey found that Emotional Intelligence was the difference that made the difference, the defining factor in the profiles of star performers within organisations. In fact their Emotional Intelligence was 85% higher than the average performer.

One of the main areas in Emotional Intelligence is Self Awareness:

• Knowing yourself
• The effect you have on others
• Having flexibility of behaviour

Getting real feedback here is key and goes beyond the usual appraisal/ performance management process and competency model.

How often do we ask for feedback and even then are we being told what we want to hear?

Emotional Intelligence is about “being” rather than “doing”.

One way to get that feedback is by the use of a 360° feedback process, and importantly not just getting a series of ratings but real statements, messages and feedback that can start that crucial Self Awareness phase. Vitally important to this process is confidentiality so that an individual’s feedback is given safely and freely.

Your star performers are catalysts for change, they are able to coach others and you feel the energy they project – they are today’s winners.

To see how hersh guy approach Emotional Intelligence and use 360° feedback to create Self Awareness, please contact me:-

Tel: 01883 342218 Email: colleen@hershguy.com

Or see more details at http://www.hershguy.com/